Look What I Want Online Returns and Exchanges
We want you to love your products you buy from Look What I Want Online (www.lookwiwo.com), so if you are not completely happy or satisfied with your purchase, simply return the item(s) to us in their original condition within 30 days of your purchase.
If you have purchased any jewellery from our site, when trying on your jewellery, please do not wear perfumes or cosmetics which may leave a scent or marks on the items. We cannot accept returns on earrings (Unless faulty), due to hygiene reasons.
All the item must be returned in original packaging with any enclosed documentation.
Use our Contact Form page to get the quickest response and we will advise on how to proceed with the return.
You need to pay for the postage charge for all the returns.
Upon receipt of the returned items we will either exchange the item or refund the credit/debit card (or Paypal account) used for the purchase, minus the deliver charges if we have charged delivery for your purchase.
Fault Items / I have received wrong Items
If the item you received is faulty, or not what you think you ordered, please contact us immediately so we can help. Use our Contact Form page to get the quickest response and we will advise on how to proceed with the return.